Privacy Policy

Effective Date: 9 June 2026
Last Updated: 9 June 2026

This Privacy Policy explains how AutoPipShop collects, uses, stores, shares, and protects your personal information when you access or use our website, create an account, purchase products, download products, contact us, or otherwise interact with our services.

AutoPipShop is operated by MANDRES INVESTMENTS LTD, Company Number 10338204, with a registered address at Barbury House, 8 Hardy Close, Nelson Court Business Center, Preston, England, PR2 2XP.

For privacy-related questions, you may contact us at:

Email: ask@autopipshop.com
Phone: +44 7414 132255

By using AutoPipShop, you confirm that you have read and understood this Privacy Policy.

1. Age Restriction and Children’s Privacy

AutoPipShop is intended strictly for users aged 18 or older.

By accessing, browsing, registering for, purchasing from, downloading from, or using AutoPipShop, you represent and confirm that you are at least 18 years old.

We do not knowingly collect, use, store, or process personal information from individuals under the age of 18.

If you are under 18 years of age, you must not:

  • Use this website.
  • Register an account.
  • Purchase or download any product;
  • Submit personal information;
  • Contact us through the website.
  • Use any AutoPipShop service.

As part of the registration process, AutoPipShop may require users to provide their date of birth and confirm that they are 18 years of age or older. If a user is identified as under 18, registration may be refused, access restricted, and any related account suspended or closed.

If we become aware that we have collected personal information from an individual under the age of 18, we will take reasonable steps to delete that information and, where applicable, close the related account.

If you believe that an individual under 18 has provided personal information to us, please contact us immediately at ask@autopipshop.com.

2. Information We Collect

We may collect the following types of personal information when you use AutoPipShop.

2.1 Account Information

When you create an account, we may collect:

  • Full name;
  • Email address;
  • Username;
  • Password or encrypted login credentials;
  • Date of birth for age verification.
  • Account preferences;
  • Billing details;
  • Order history;
  • Product download history;
  • License or account-related details connected to purchased products.

2.2 Purchase and Payment Information

When you make a purchase, we may collect information necessary to process your order, including:

  • Name;
  • Billing address;
  • Email address;
  • Phone number, where provided;
  • Order details;
  • Transaction details;
  • Payment status;
  • Product purchase history.

Payments may be processed through third-party payment providers. We do not store full payment card details unless clearly stated and permitted through a secure payment provider.

2.3 Product and License Information

Because AutoPipShop provides access to automated trading products, Expert Advisors, licenses, and trading tools, we may process information connected to product access and licensing, including:

  • Product purchased;
  • License status;
  • Download activity;
  • Account number or platform-related details were required for product activation. License changes or account-number switch requests;
  • Support requests related to product access.

2.4 Communication Information

When you contact us, submit a request, or communicate with our support team, we may collect:

  • Name;
  • Email address;
  • Phone number, where provided;
  • Message content;
  • Attachments or screenshots you provide;
  • Support history;
  • Any other information you choose to send to us.

2.5 Technical and Usage Information

When you visit the website, we may automatically collect certain technical information, including:

  • IP address;
  • Browser type and version;
  • Device type;
  • Operating system;
  • Pages visited;
  • Time and date of visit;
  • Referring website;
  • Website interaction data
  • Cookies and similar tracking information.

This information helps us maintain website security, improve performance, understand user activity, and provide a better user experience.

3. How We Use Your Information

We may use your personal information for the following purposes:

  • To provide access to the AutoPipShop website;
  • To create and manage user accounts;
  • To verify that users are 18 years of age or older;
  • To process purchases and orders;
  • To provide product downloads and license access;
  • To manage product activation and account-related license settings;
  • To provide customer support;
  • To respond to inquiries and requests;
  • To send order confirmations and account notifications;
  • To maintain website security and prevent misuse.
  • To detect fraud, abuse, or unauthorized access;
  • To improve website functionality, content, and user experience;
  • To send marketing communications, where permitted;
  • To comply with legal, regulatory, tax, accounting, or reporting obligations;
  • To enforce our Terms & Conditions and other website policies.

4. Legal Basis for Processing Personal Information

Where applicable under data protection laws, including UK GDPR or GDPR, we process personal information based on one or more of the following legal bases:

Contractual Necessity

We process personal information when necessary to provide our services, create accounts, process orders, deliver products, manage licenses, and respond to support requests.

Legal Obligation

We may process information where required to comply with legal, tax, accounting, regulatory, fraud-prevention, or reporting obligations.

Legitimate Interests

We may process information where necessary for our legitimate business interests, including website security, fraud prevention, service improvement, customer support, product protection, and business administration.

Consent

Where required, we may rely on your consent for certain activities, such as optional marketing communications or non-essential cookies. You may withdraw consent where applicable.

5. Age Verification Data

AutoPipShop may collect date-of-birth information and age-confirmation declarations to verify that users meet the minimum age requirement of 18 years.

Age verification information may be used to:

  • Confirm user eligibility;
  • Prevent under-18 registrations;
  • Enforce our Terms & Conditions;
  • Protect the website from unauthorized or prohibited use;
  • Comply with legal and compliance obligations.

We do not use date of birth information for unnecessary purposes. We will retain it only for as long as reasonably required for account verification, legal compliance, dispute handling, or fraud prevention.

6. Cookies and Similar Technologies

AutoPipShop may use cookies, local storage, pixels, and similar technologies to operate the website and improve user experience.

These technologies may be used to:

  • Keep users logged in;
  • Remember preferences;
  • Store age-gate confirmation;
  • Manage shopping cart functionality;
  • Analyze website traffic;
  • Improve website performance;
  • Support security and fraud prevention;
  • Support marketing or remarketing activities, where permitted.

You can manage cookies through your browser settings. However, turning off certain cookies may affect website functionality.

7. Marketing Communications

We may send you marketing emails, product updates, promotional offers, or service-related announcements where permitted by law.

You may opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us at ask@autopipshop.com.

We may still send important non-marketing messages, such as order confirmations, account notices, legal updates, security alerts, or service-related communications.

8. Sharing Your Information

We do not sell your personal information.

We may share personal information with trusted third parties where necessary to operate our website and provide our services, including:

  • Payment processors;
  • Hosting providers;
  • Website maintenance providers;
  • Email and communication providers;
  • Analytics providers;
  • Fraud prevention and security providers;
  • Customer support tools;
  • Professional advisers, including accountants, lawyers, and auditors;
  • Legal, regulatory, tax, or government authorities, where required.

Any third parties that process personal information on our behalf are expected to handle such information securely and only for the purposes agreed with us.

9. International Data Transfers

Some of our service providers may operate outside your country of residence.

Where personal information is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable data protection laws.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

  • The type of information;
  • The purpose for which it was collected;
  • Account activity;
  • Order and transaction history;
  • Legal, tax, accounting, or reporting requirements;
  • Fraud prevention and security needs;
  • Dispute resolution;
  • Enforcement of our Terms & Conditions.

When personal information is no longer required, we will delete, anonymize, or securely retain it where legally required.

11. Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no website, system, or online transmission is completely secure. Users are responsible for keeping their account login details confidential and for notifying us immediately if they suspect unauthorized access to their account.

12. Your Data Protection Rights

Depending on your location and applicable law, you may have rights in relation to your personal information, including the right to:

  • Access the personal information we hold about you;
  • Request correction of inaccurate or incomplete information;
  • Request deletion of your personal information;
  • Object to certain types of processing;
  • Request restriction of processing;
  • Request transfer of your information.
  • Withdraw consent where processing is based on consent;
  • Lodge a complaint with a relevant data protection authority.

To exercise your rights, please contact us at ask@autopipshop.com.

We may need to verify your identity before responding to certain requests.

13. Account Closure and Deletion Requests

You may request closure of your account or deletion of certain personal information by contacting us at ask@autopipshop.com.

Please note that we may retain certain information where necessary for legal, tax, accounting, fraud prevention, dispute resolution, or legitimate business purposes.

14. Third-Party Links and Services

AutoPipShop may contain links to third-party websites, tools, platforms, payment providers, or services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites or services. We encourage users to read the privacy policies of any third-party websites they visit.

15. Product Compatibility and Third-Party Platforms

AutoPipShop may refer to third-party platforms, trading software, tools, or product compatibility information, including MetaTrader, MT4, MT5, or related terminology.

AutoPipShop is not affiliated, associated, authorized, endorsed by, or officially connected with MetaQuotes Ltd or the MetaTrader platform. Any references to MetaTrader, MT4, or MT5 are descriptive only and relate to third-party products that may be compatible with those platforms.

Where users provide platform- or account-related details for product activation or support, such information will be used only for the relevant product, license, support, or account management purposes.

16. Vendor and Developer Information

If you are a vendor, developer, or product provider using AutoPipShop, we may collect and process additional information necessary to manage your vendor account, product listings, sales activity, product security, purchase notifications, and related communications.

This may include:

  • Name;
  • Business details;
  • Contact information;
  • Product information;
  • Sales and transaction data;
  • Vendor dashboard activity;
  • Payment or payout-related information, where applicable;
  • Communications with AutoPipShop.

Vendor and developer information is used to manage marketplace participation, promote listed products, support sales, protect intellectual property, and operate the AutoPipShop platform.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, business operations, or data-processing practices.

When we update this Privacy Policy, we will revise the “Last Updated” date above. Continued use of AutoPipShop after any update means you have read and understood the revised Privacy Policy.

18. Contact Us

If you have any questions about this Privacy Policy, your personal information, or your data protection rights, please contact us at:

AutoPipShop
Operated by MANDRES INVESTMENTS LTD
Company Number: 10338204
Address: Barbury House, 8 Hardy Close, Nelson Court Business Center, Preston, England, PR2 2XP
Email: ask@autopipshop.com
Phone: +44 7414 132255